Telephone Banking ^top
- Make inquiries on accounts
- Transfer funds between accounts
- Make Cash Reserve, loan and ESL visa payments
- Review recent account transactions
- Request, change, confirm or cancel your Personal Identification Number (PIN)
- Hear ATM locations
- Hear branch locations and hours
- Speak with an ESL representative
- Use express codes for speed dialing
TEL-E$L Reference Guide
Getting Started
Call TEL-E$L at 585.336.1200 or 800.848.2265
For touch-tone service, press 1.
Follow the voice prompts or enter your menu code (see list below).
Enter your member number followed by the star key.
Enter your TEL-E$L PIN.
For account information for your member number only press 1, otherwise press 2.
Menu Codes
| 11 | Savings and Checking Account Transfer |
| 12 | Savings and Checking Account Balances/ Transactions |
| 13 | Inquiries on Checks |
| 21 | Loan Transfers or Payments |
| 22 | Loan Inquiries |
| 23 | Apply for a Consumer Loan |
| 31 | TEL-E$L PIN Choices |
| 32 | TEL-ESL Available Options |
| 41 | ESL Branch Locations/Hours |
| 42 | ESL ATM Locations |
| 8 | Exit TEL-E$L |
At any time, you may press 0 to speak with an ESL representative during business hours or press 9 to return to the main menu.