Privacy Policy - ESL Investment Services, LLC ^top

You can be confident that ESL Investment Services, LLC makes your financial privacy a top priority. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information.

If you have any questions, please feel free to contact our customer service center at 585.339.4475 or 800.814.5884.

How We Share Your Information

We are committed to providing you with competitive products and services to meet your investment needs, which necessitates that we share information about you with our parent company, ESL Federal Credit Union, which offers credit union products.

We may also disclose information about you under other circumstances as permitted or required by law. Typically we share information about you only in accordance with your instructions, as necessary to conduct our operations, or to protect the security of our investment records.

To protect your privacy, we only work with companies that agree to maintain strong confidentiality protections and limit use of information we provide.

It is ESL Investment Services policy not to reveal specific information about your accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information for transactions which you initiate with companies that hold your investments, such as our broker/dealer, Linsco/Private Ledger, and/or mutual fund and insurance companies.

ESL Investment Services, LLC does not sell information to other companies.

Information We Collect And Disclose About You

We collect nonpublic personal information about you to fulfill legal and regulatory requirements as well as help us serve your investment needs, provide customer service, and offer new products and services. We collect information from the following sources:

  • Information we receive from you on new account documentation, investment applications and other forms;
  • Information about your transactions with us, or our affiliates, or others.

If you terminate your account with ESL Investment Services, LLC we will not share information we have collected about you, except as required by law.

How We Protect Your Information

We restrict access to nonpublic personal information about you to those employees who have a specific business reason to use your data. Our employees are trained to appreciate the importance of maintaining confidentiality and customer privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information.

ESL Investment Services, LLC
100 Kings Highway South, Suite 1200
Rochester, New York 14617
800.814.5884

Guarantees are based on the claims paying ability of the issuer. Withdrawals prior to 59 ½ are subject to a 10% IRS penalty. Surrender charges apply.

No information provided on this site is intended to constitute an offer to sell or a solicitation of an offer to buy shares of any security, nor shall any security be offered or sold to any person, in any jurisdiction in which such offer, solicitation, purchase, or sale would be unlawful under securities laws of such jurisdiction. Securities are offered through LPL Financial.

Fixed annuities and insurance are offered through ESL INVESTMENT SERVICES, LLC, a subsidiary of ESL Federal Credit Union. ESL Investment Services, LLC and ESL Federal Credit Union are not insurance companies or insurance underwriters. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL Financial and its affiliates, member FINRA/SIPC. ESL Investment Services, LLC and ESL Federal Credit Union are not affiliated with LPL Financial or its affiliates.