Career FAQs

Of course, you have questions!

You'll be happy to know that we've anticipated many of them—and answer them right here for you! So whether you're applying to ESL for the first time, wondering about our interview process, or want to learn more about the skills we look for in our candidates, you'll find a wealth of practical information related to applying and interviewing for a job at ESL. 

Thanks for your interest in our company. We appreciate it—and you!

ESL Fast Facts 

The following are some key facts about ESL. After reading them, you'll understand some of the reasons why our employees are so proud to work here!

  • ESL Federal Credit Union is not just the largest and strongest credit union in the Rochester area. It is the largest and strongest credit union in New York State! 
  • There are more than 7,000 federally insured credit unions in the United States. Based on assets, ESL ranks among the top 1%. 
  • We're a $6.9 billion financial institution. 
  • ESL has [current branch count] branches in the Greater Rochester area. 
  • ESL currently serves approximately 370,000 members worldwide. 
  • ESL employs more than 850 people in the Rochester area. 
  • ESL was chartered in 1920 as Eastman Savings & Loan Association by George Eastman, founder of Eastman Kodak Company. In February 1996, it changed its charter to become ESL Federal Credit Union. 
  • As a locally owned and operated financial institution, ESL has a strong commitment to enriching the Rochester area — and does so in a variety of ways.
  • Nine times since 2010, ESL has been named one of the best medium workplaces in the country by Great Place to Work®, the global authority on high-trust, high performance workplace cultures.
  • In the 2017 Employee Pulse Survey, 98% of ESL employees agreed that ESL is a great place to work — and over 96% said they were proud to tell others they work at ESL! This is great news, since our continued success is vitally linked to the exceptional performance of our employees.
  • At ESL, we treat our employees the same way that we expect them to treat our members: professionally, respectfully, and with a smile. (We also throw in a healthy dose of fun!)

Common questions we hear ...

Select Job Opportunities from the Great Opportunities drop down in the Careers section. You may search by work location, title, career area, and keywords.

  1. From the careers page click Browse Job Openings.
  2. Select an opportunity.
  3. Click Apply On-Line.
  4. Follow instructions to complete the candidate presence (profile).

Acceptable file formats are Microsoft Word documents (.doc, .docx), Adobe Portable Document Format (.pdf), and text documents (.txt, .rtf, .rtx).

ESL keeps all applications on file for a minimum of one year, unless you direct us to do otherwise. Please be sure to update your presence (profile) as you progress in your career.

You will receive an email notifying you that your application has been received. If you don't receive it almost immediately, please check that your "junk mail" filter has not stopped it.

When you apply for an opportunity via our Careers site, your information will be forwarded to the appropriate recruiter for consideration. If an appropriate match exists between your experience and the position requirements, you will be contacted by a recruiter.

  1. Click on the Job Opportunities section of the careers page.
  2. From the job board, click on the Sign In tab in the upper right hand corner of the screen.
  3. On the login sign-in screen, click the Create/Reset Forgot your password link.
  4. Enter your email address.
  5. You will receive an email from

All positions that appear on our website are up-to-date. If you do not see the position listed, it has been filled or it is no longer available. If you applied for the position, you will be notified via email. You may also check the status of positions you have applied for by viewing your presence in the recruiting system.

We enjoy meeting with potential candidates to discuss opportunities at ESL. For an up-to-date list of events we attend, please view our career events page.

Our interviews consist of the following:

  1. Work Approach Assessment—Measures your interest and preferences for the job
  2. Structured Behavioral Interview—Behavioral-based interview designed for the position

ESL has a rich history in the Rochester community, and we're glad to share it with you. Our Great Company section offers information about our story, values, culture, and community.

According to our annual Employee Pulse Survey, over 96.2% of employees say they're proud to work at ESL and 95.68% consider ESL a great place to work, among other things. Click to learn more about what employees have to say.

ESL offers many benefits to employees. This includes medical, dental, vision, and retirement plans, along with a robust employee recognition program, numerous wellness initiatives, and terrific employee events. To learn more, visit our benefits page.

We are very proud of our learning and development efforts — which have been recognized among the country's finest since 2007. To learn more, visit our continuous learning page.

Yes, we conduct a variety of employment background checks. They consist of a Social Security Number scan, criminal record checks, employment and education verifications, and credit check. For individuals who have experienced financial challenges, running a credit check may be scary. We want you to know that we do not see or use your actual credit score to make a hiring determination. We instead review your credit report and then work with you to meet ESL’s credit parameters by providing tools and resources to improve your financial situation.

ESL Federal Credit Union wants to help. That's why we've provided access to free and confidential financial counseling and education through Consumer Credit Counseling Service of Rochester (CCCS). You can work with a CCCS counselor to discuss your credit report and other financial concerns. Not only can these sessions help with your current situation, you can use CCCS for developing a workable spending and savings plan, getting out of debt, buying a home, or planning for your financial future. We also have Financial Educational Resources on our website as an additional tool for you to access.

If you recently applied for a position in the old online application system, you will have to reapply in the new recruiting system to be considered for the position. For assistance, please reach out to a member of the Talent Management Team at

No. Once the conversion takes place on June 12, 2018, candidates will not be able to access information uploaded in the old online application system.

Your candidate profile in the previous system is now referred to as the candidate presence.

In our new recruiting system, positions are called opportunities.