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Help Stop Phishing - Report it Here

Phishing is an attempt to obtain personal financial information via email. The sender requests verification of information by sending an email with an urgent message to take immediate action. The email includes a link that sends the recipient to a false website and instructs the recipient to enter financial information. These false websites often have the look and feel of legitimate websites.

Do you believe you may have submitted personal ESL account information to a fraudulent site?

Report Suspected Fraudulent Activity Here

If you received an email or request that you feel is from a fraudulent site and you provided personal ESL account information, please complete the form below immediately so a Fraud Prevention Representative can contact you to secure your ESL accounts.

You can also report suspected fraudulent activity via chat banking with an ESL Representative (available Monday-Friday, 7 a.m.-10 p.m., and Saturday, 8:30 a.m.-2  p.m. ET) or by calling our Contact Center at 585.336.1000 or 800.848.2265 (available Monday-Friday, 7 a.m. to 7 p.m., and Saturday, 8:30 a.m. to 2 p.m. ET).

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Your Name
Contact Information (daytime phone number)
Copy and paste the email or web address here
A member of the ESL Fraud Prevention Department will contact you by telephone within one business day (excluding weekends and holidays) to obtain details.