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CASH Announces Free Tax Preparation Services to Eligible Monroe County Residents

Since 2002, the organization has helped approximately 181,000 families in Monroe County file their tax returns.

Rochester, N.Y. — ESL Federal Credit Union announces that it is continuing its partnership with CASH (Creating Assets, Savings, and Hope) during the 2019 Tax Season to help eligible Monroe County residents file their tax returns for free.

The services will be available from February 4 through Tax Day on April 15. The CASH super site location in 2019 will be at the Central Library, 115 South Ave. in the lower level of the Bausch & Lomb Public Library Building across from Rundel Memorial Library.

To be eligible for the free tax prep services, individuals and families in Monroe County must meet all of the following criteria:

  • Total household income is less than $55,000 for families with qualifying children, and less than $40,000 for individuals
  • Worked and lived only in New York State (and not in New York City)
  • Doesn’t have rental property income
  • Did not sell stocks, bonds, or other financial assets
  • If self-employed, did not have a loss, no employees, and their business expenses were less than $10,000

“We are grateful for the continued support of ESL and other community partners, who have helped us save residents over $45M in tax preparation fees since 2002,” said Berta Rivera, CASH Director. “Those savings and tax refunds provide a much needed financial boost to residents in the community.”

CASH does more than only preparing tax returns. The organization also connects residents to much needed community resources like home buying programs, money management resources, affordable health care options, job training, and education. Their hours vary throughout the week, so residents looking to use these services should go the organization’s website to learn more and book an appointment. Spanish interpreters and ASL interpreters will also be available on Tuesdays and Fridays, respectively.

“ESL is excited to continue our partnership with CASH in 2019,” said Malik Evans, Financial Wellness Manager, ESL Federal Credit Union. “This organization provides a necessary service to thousands of residents every year in Monroe County. CASH has proven repeatedly that they are invested in and committed to helping local residents when it comes to understanding complex financial issues. The Free Tax Preparation services and the organization’s Coach Program are proof of this, and we are honored to be a longtime partner and supporter.”

CASH is able to offer this service for free because of the generosity of volunteers within the community. All volunteers have completed training to become certified by the IRS to prepare Federal and NYS tax returns. CASH is always looking for volunteers and training is available in person and online, to learn how you can help visit their Volunteer webpage.

For more information about availability and location, you can visit CASH’s website at, and can book an appointment online or by calling 585.242.6485 during business hours.

About ESL Federal Credit Union

With nearly 100 years of locally-owned history, ESL Federal Credit Union serves as a full-service financial institution to approximately 357,000 members world-wide. The company provides personal, business banking, and wealth management services through its locally-based 21 branch network, telephone, mobile, online, and live chat center.

The Rochester-based financial institution employs more than 800 people in Rochester, New York and holds $6.1 billion in assets. The company has appeared on the Great Place to Work® Best Small & Medium Workplaces list for eight years since 2010. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found on the Internet at

Find and connect with ESL on Twitter (@ESLFCU) and

For more information, contact:

Rich Pulvino, APR
Vice President/Director, Corporate Communications