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ESL Federal Credit Union Named One of Country’s Best Places to Work in Financial Services & Insurance

Rochester, NY — ESL Federal Credit Union is pleased to announce that Great Place to Work® and Fortune magazine named the locally-owned financial institution one of the Best Workplaces in Financial Services and Insurance, ranking number 18 on the list of 40 small and medium companies.

For a sixth year in a row, ESL is included among several national financial institutions on the list including Edward Jones, Progressive Insurance, Navy Federal Credit Union, USAA, and American Express, and Rochester-based First American Equipment Finance. The entire list can be viewed at Great Place to Work’s website.

“We are honored once again to be recognized by Great Place to Work on this very competitive list,” said President and CEO Faheem Masood. “Despite the many challenges of the past year, our employees worked harder than ever to deliver vital banking services and a superior experience to all customers. Our success is a direct result of the efforts of our employees, and this honor celebrates them for making ESL such a great place to work and bank.”

The list is compiled using feedback from more than 840,000 employees working in the financial services and insurance industry in the U.S. ESL earns this ranking based on employees’ responses to questions about their experience at work. Employees answered questions on topics of pride, fairness, camaraderie and other facets of a rewarding career. ESL exceeded benchmarks across small- medium- and large- organizations striving to create a great workplace.

The following highlights from the Great Place to Work®’s survey tell a great deal as to why the locally-owned financial institution continues to earn this distinction:

  • 97 percent of employees are proud to say that they work at ESL
  • 96 percent of employees feel good about the ways ESL contributes to the community
  • 94 percent of employees state that ESL is a great place to work

The Best Workplaces in Financial Services and Insurance is one of a series of rankings by Great Place to Work and Fortune based upon employee survey feedback from Great Place to Work®-Certified organizations.

About ESL Federal Credit Union

With more than 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 378,000 members and 11,800 businesses. Founded in 1920, the company provides personal banking, business banking, mortgage services, and wealth management services through its locally-based 22 branch network, telephone, mobile, online, and live chat center.

The Rochester-based financial institution employs more than 870 people in the Greater Rochester area and holds more than $8.2 billion in assets. Since 1996, ESL has paid out 26 consecutive Owners’ Dividends to its members totaling more than $185 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $40 million in grants throughout the community. The company has appeared on the Great Place to Work® Best Small & Medium Workplaces list for 10 years since 2010. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found online at

Find and connect with ESL on Twitter (@ESLFCU) and

For more information, contact:

Rich Pulvino, APR
Vice President/Director, Corporate Communications