Only one financial institution may be connected to your email address or U.S. mobile phone number. There are two options to enroll your ESL accounts for use with ZelleĀ®:
Option 1
If your email address is already being used to send and receive money with ZelleĀ® at another financial institution, you may enroll with ZelleĀ® at ESL using your U.S. mobile phone number, or vice versa. This can be done through your āSettingsā in Zelle.Ā®
Option 2
If youād like to use your email address or U.S. mobile phone number with ESL and discontinue use with the current financial institution, this can be done through your āSettingsā in Zelle.Ā® Please note, you may need to login to your other financial institution first to unenroll the email address or U.S. mobile phone number.
If youāre having trouble enrolling your ESL accounts, please contact us at 585.336.1000 or 800.848.2265.