Susan JenkinsonBranch Manager, Penfield
With 35 years of banking experience, Sue has held a variety of positions from Teller to Branch Manager with HSBC Bank and First Niagara, throughout their acquisition. Sue also brings 25 years of Business Banking experience and was licensed (6, 63, Life) for over 15 years. Most recently she worked at First Niagara as a Branch Manager in the Pittsford Office. As the manager of our Penfield Office, she oversees branch operations, including loan and deposit, cash management, compliance policies, and the management and coaching of branch personnel. She also ensures that her branch consistently delivers a superior experience to our customers and employees alike.