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To all of our customers impacted by Hurricane Dorian, we’re thinking of you.

August 30, 2019

In an effort to provide some peace of mind to customers who live in impacted areas, ESL will refund ATM fees and waive ESL loan late fees between September 1 and September 30. We will also waive credit card late fees and payments due during the months of October and November.

If you are traveling in areas affected by the storms and incur ATM or ESL loan late fees, please call us at 585.336.1000 or 800.848.2265 or chat with us online.

We hope this alleviates some of your concerns so you can focus on what truly matters, your safety and the safety of your family.