Children’s Online Privacy Protection Act (COPPA)

ESL Federal Credit Union website may include account descriptions and financial education content for children on our website. We encourage parents or guardians to monitor children under age 13 when children are online, and to participate in any interactive activities that may be offered on the website. ESL’s website may include links to the external websites of others. These external sites are not part of ESL’s services, are not under our control, and may not comply with applicable law. Because these external websites may have privacy policies that are different from ESL’s, please consult the privacy policies of any website that asks for personally identifiable information before providing it.

ESL is committed to protecting the online privacy of the children who visit our website and to comply with COPPA. COPPA prohibits unfair or deceptive acts or practices in connection with the collection, use or disclosure of personally identifiable information from and about children on the internet.

  • Personal information: ESL does not collect or use underage members’ personal information through this website.
  • Site traffic records: ESL may collect information on domain names, types of browsers used, and dates and times of visits to esl.org. This information contains no personal identifiers and allows ESL to record website traffic to improve navigation and content.
  • Cookies: esl.org does not require the use of per-session cookies. Cookie information is never sold, provided or disclosed to third parties.
  • Email: ESL may use feedback provided by visitors to respond to member service requests, inquiries, comments or suggestions when emails are initiated by the visitor to esl.org. Email information is never sold, provided or disclosed to third parties.

If you have questions about our security and privacy practices, please contact ESL by calling us at 585.336.1000 or 800.848.2265 or our TTY 585.336.1399 or reaching out to us via Live Chat Banking.