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Whether you prefer to chat online, on the telephone, or in the branch, our Internet Representatives are always ready to meet your needs.

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Monday - Friday, 7:00 AM - 10:00 PM EST
Saturday, 8:30 AM - 2:00 PM

Mail   ESL Federal Credit Union
P.O. Box 92714
Rochester, NY 14692-8814
Telephone
ESL Contact Center
585.336.1000
800.848.2265
Monday - Friday, 7:00 AM to 7:00 PM
Saturday, 8:30 AM to 2:00 PM EST
TEL-E$L 585.336.1000
800.848.2265
Available 24/7!
Secure encrypted email
Comment Card
Mortgage Originators 585.336.1502
800.352.6669
Monday - Friday, 8:00 AM - 5:00 PM
On Call Saturday 9:00 AM - 1:00 PM
Lending Center (loans) 585.336.1111
800.352.6669
Bill Pay Questions 800.848.2265
ATM or ATM/Check Card Lost/Stolen 800.754.4128
Credit Card Services 800.654.7728
Credit Card Lost/Stolen 800.449.7728
TDD Hearing Impaired 585.336.1399
ESL Contact Center Fax 585.336.1138
Lending Center Fax 585.336.1291
Helpful, Non-ESL Numbers

Metropolitan Life 800.223.9136
Social Security (Administration Calendar) 800.772.1213
Equifax Credit Bureau 800.685.1111
Experian Credit Bureau 888.397.3742
Trans Union Credit Bureau 800.916.8800
ESL ABA Routing Number 2223-7186-3
To submit a qualified written notice of error or request for information regarding the servicing of your ESL Mortgage or Home Equity Loan, you must submit the notice to the following address:   ESL Federal Credit Union
PO Box 23012
Rochester, NY 14692-3012