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ESL Federal Credit Union Ranks Nationally for its Employee Training & Development Programs

Locally Based Credit Union Recognized with Training APEX Award

Rochester, NY — For the 18th consecutive year, ESL Federal Credit Union has been recognized by Training Magazine as a Training APEX award winner. The annual APEX Awards — which took place in Orlando, Fla. recently — recognize organizations who provide best-in-class employee training and development. ESL ranked #6 in 2023 out of 105 awardees. ESL was also recognized with the Outstanding Training Initiative Award.

ESL was recognized on these factors, and highlights from 2023 also include:

  • A robust employee career counseling program that includes personalized career and interest assessments, one-on-one coaching sessions, interview skills training and practice, resume assistance, and a dedicated site on the corporate intranet containing self-service tools and resources.
  • The rollout of hybrid learning solutions that accommodate and engage both in-person and remote participants in one learning event.

“We’re honored to be recognized again this year as a Training Apex Award winner for our strong portfolio of learning and development programs,” said Maureen Wolfe, Executive Vice President/Director, Human Resources & Community Impact of ESL Federal Credit Union. “We know providing our team with unique opportunities for growth and development is imperative to attracting, retaining, and nurturing our staff, and building a thriving workplace.”

The company touts historically low turnover, in part because of its continued growth and ongoing development opportunities available to employees. In 2023, 73% of all jobs were filled from within and 93% of leadership positions were filled internally.

ESL invests significant resources to provide valuable learning solutions to its workforce. ESL employees have the opportunity to further their skillsets through coursework offered each year. Courses include topics ranging from leadership development, diversity and inclusion, and mentoring. Employees are also eligible to receive up to $5,250 of tuition aid each year for undergraduate or graduate coursework.

The March issue of Training Magazine profiles the top five companies and provides information about the training efforts from all 105 organizations. To view the full list of 2024 award recipients, please visit

About ESL Federal Credit Union

With more than 100 years of locally owned history, ESL Federal Credit Union serves as a full-service financial institution to more than 413,000 members and 16,100 businesses. Founded in 1920, the company provides personal banking, business banking, mortgage services, and wealth management services through its locally based 24-branch network; telephone, mobile and online banking; and live chat center.

The Rochester-based financial institution employs approximately 950 people in the Greater Rochester area and holds more than $9.2 billion in assets. Since 1996, ESL has paid out 29 consecutive Owners’ Dividends to its members totaling more than $290 million. Since the creation of its Community Impact initiative in 2018, ESL has reinvested more than $100 million in grants throughout the community. The company has appeared on Great Place to Work® lists since 2010. ESL Federal Credit Union is headquartered at 225 Chestnut Street, in Rochester, and can be found online at

For more information, contact:

Rich Pulvino, APR
VP/Director, Marketing