The Next Generation of ESL Online Banking Launches August 20

Modern. Intuitive. Still easy and convenient to use.

Get ready for a new experience for ESL Online Banking! Access all the features you need with ease — no more buried navigation items. You can even customize your homepage to make it uniquely yours. We’ll freshen up ESL Mobile Banking too with some minor cosmetic changes to its look and feel.

When:

August 20, 2025
Changes will be made with no downtime.

See what’s new:

Get more from your Account Access page

This upgrade will improve your online banking experience by focusing on the Online Banking Account Access page. These enhancements turn this page into a more comprehensive, more functional dashboard, putting more account information at your finger tips.

Screen shot of new Online Banking Account Access page

High level account information easily accessible

screen shot detail of a checking account tile
screen shot detail of a credit card tile
  • A clean, modern tile format puts important account information front and center.
  • Share account tiles display current and available balances.
  • Loan tiles display due date and past due information.
  • Click to access statements right from the account tile.

Screen shot illustrating of the show more functionality to view your five most recent transactions from the homepage

  • Click “show more” on account tiles to view the five most recent transactions, right on the homepage, without having to click into an account.
  • Additional transaction details are still available by clicking the account name to access the Account History page.

More key features available

We’ve added Quick Actions tiles (just like in our Mobile Banking app!) so you can complete activities like initiating Zelle® transactions, viewing statements, or managing your debit or credit card. Don’t have an ESL Visa® Card? Click the credit card tile to begin your application.

The new Widget Wallet (found right under the Quick Actions) makes it easy to access Bill Pay and our Credit Score & Insights features.


Browse featured product and educational content in the carousels at the bottom of the page.

screen shot of the new product and educational content carousel at the bottom of the Account Access page

Screen shot of the Account Access page highlighting the Quick Actions and Widget Wallet features

Personalize your Account Access page so it works for you

  • Click the heart in the account tile to mark it as a “favorite”; it will appear at the top of your page each time you log in on desktop and mobile devices.
  • Click the “Customize your page” link for more personalization options like changing the name you’re greeted with when you log in and more.

New functionality on the Account History page

New Sort and Filter options enhances your ability to view transactions.

Screen shot illustrating the new sort and filter options on the Account History page

Mobile Banking remains essentially the same

You will see some minor enhancements to the look and feel so you can enjoy more consistency between the mobile app and the refreshed online banking experience.

Screen shot of ESL Mobile Banking App account screen

Here’s What’s NOT Changing:

While your Account Access page will receive an upgrade, many important things will remain the same.

  • Login Credentials – You’ll continue to use the same user name and password to log in to both Mobile and Online Banking
  • Access to other features within Online Banking that we’ve made available in the top navigation bar
  • Settings for Payment Features – No need to re-enter payee information for:
    • Bill Pay
    • Zelle®
    • Member to Member features.
  • All recurring transfers and automatic payments you have set up will continue to process as scheduled
  • Alerts and Controls – Settings for transaction alerts and controls you’ve set up for your accounts and Visa® Cards (Credit, Debit, and H.S.A) will remain unchanged
  • Account Nicknames – Will stay in place
  • Other Features – There will be no change to other Online and Mobile Banking features like pages for accessing online statements, notices, and tax documents, debit card and credit card management features, account opening, and loan application

Log in on August 20 and see for yourself!

Where can I find...?

These features didn't change. Here's where to find them in the next generation of Online Banking:

Feature Location
Credit Score & Insights Credit Score & Insight tab in the Widget Wallet OR
I’d Like To… > Credit Score & Insights
Spending Report Manage Money > Spending Report
Tools in the debit card management feature Click on Quick Action "Manage Debit Card" OR
I'd Like To… > Debit Card Management
Tools in the credit card management & uChoose Rewards feature Click on the “View Transactions” button in the credit card tile OR
Click on Quick Action "My Credit Card & Rewards" OR
I'd Like To… > Manage Credit Card & uChoose Rewards
View online statements and receive notices and tax documents Click on Quick Action for Account Statements OR
Click in the "Statements" button in the Account tile OR
Member Center > Statements
Set up loan payments from non-ESL accounts Pay My Loan > Pay Using My Non-ESL Account OR
Account Transfer > Transfer To/From your External Account
Open additional share accounts Apply Now > Open a New Account
Apply for a loan online Apply Now button on top navigation > select the loan type desired OR
You can also apply for an ESL Visa® Credit Card using the Quick Action option.

FAQs

What will the update to ESL Online Banking be like?

With a new, modern look and feel, the dashboard continues to deliver an intuitive, easy to use tool for completing your banking tasks. By focusing on enhancements to our online banking account summary page, this upgrade improves your banking experience by putting more account information and access to key money management and payment features right on the account summary page, turning this page into a more comprehensive, more functional dashboard.

What is NOT changing?

  • ESL Business Online Banking
  • Login credentials
  • Access to other features within Online Banking that we’ve made available in the top navigation bar
  • Settings for payment options for Bill Pay, Zelle®, Member to Member features
  • Payee information for Zelle® and Bill Pay
  • Recurring and automatic payments
  • Alerts and controls
  • Account nicknames
  • Accessing online statements, notices, and tax documents
  • Credit and debit card management features
  • Account opening
  • Mobile deposits
  • Loan application

Can I switch back?

No. We’re not able to switch members back to the previous version but we’re confident that you’ll find the “next generation” of ESL Online Banking more convenient and easier to use!

Is ESL Mobile Banking Changing?

ESL Mobile Banking will stay essentially the same, with only some minor cosmetic changes to its look and feel.

Will the enhancements for Mobile Banking work for my device?

Yes, however, having MBA 2025.02 installed will assure the features work most appropriately.

Do users need to be on a certain web browser and/or mobile app version to access the new digital banking enhancements?

  • Online banking users will want to ensure that they’re on the most recent version or two versions back. (E.g. Safari users will want to ensure that they’re either on Safari 17.6, Safari 16, or Safari 15.)
  • Mobile users will want to ensure that they’re on either 2025.5 (the most recent version) or 2025.2.
  • Users can access up-to-date supported browser information here.

Will the card control and alerts setting I have set up for my cards stay in place?

Yes, any controls or alerts you have set up for your ESL Credit Card, Debit Card, or H.S.A. Card will remain in effect.

Will my automatic payments and recurring transfers continue to process as scheduled?

Yes, any automatic payments or recurring transfers you may have will continue to process as scheduled.

Will my Member to Member transfer information stay in place?

Yes. Any payee information you have entered for Member to Member transactions will continue to be available.

How do I see my account information like account number or certificate maturity dates?

You can find detailed information about your account by viewing the account in Account History and clicking on the “Account Details” link.