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Local Small Businesses Talk Customer Experience

While many things contribute to the success of a small business, delivering great customer service may be one of the most important. After all, customers who have a great experience are more likely to become repeat customers AND make referrals, sending in even more customers. And that’s good for the bottom line.

We recently spoke with several small business owners to find out why delivering a great customer experience is important to their business.

Here’s what they had to say:

Abby Reinhard, GP Flooring Solutions
David Kolczynski, Care–a–lot Child Care