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Emergency Relief Information

September 17, 2020

To all of our customers impacted by the hurricanes and wildfires, we’re thinking of you.

In an effort to provide some peace of mind during this difficult time, ESL will:

  • Refund any ATM fees
  • Waive ESL loan late fees
  • Waive ESL Credit Card late fees and minimum payments due in October

If you are traveling in areas affected by the storms and incur ATM or ESL loan late fees, please call us at 585.336.1000 or 800.848.2265 or connect with us

We hope this alleviates some of your concerns so you can focus on what truly matters, your safety and the safety of your family.