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Natural Disaster Relief Information

January 7, 2022

To all of our customers impacted by the recent natural disasters, we’re thinking of you.

These natural disasters include:

  • Tornados in Kentucky
  • Wildfires in Colorado

In an effort to provide some peace of mind during this difficult time ESL will:

  • Refund any ATM fees
  • Waive ESL loan late fees
  • Waive ESL Credit Card late fees and minimum payments

This will be effective:

  • For members in Kentucky — from December 11, 2021 through January 31, 2022
  • For members in Colorado — from January 1, 2022 through February 28, 2022

If you are traveling in areas affected by the natural disasters listed above and incur ATM or ESL loan late fees, please call us at 585.336.1000 or 800.848.2265 or connect with us

We hope this alleviates some of your concerns so you can focus on what truly matters, your safety and the safety of your family.