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Natural Disaster Relief Information

August 31, 2021

To all of our customers impacted by the recent natural disasters, we’re thinking of you.

These natural disasters include:

  • Hurricane Ida in the state of Louisiana
  • Wildfires in the state of California
  • Flooding in the state of Tennessee

In an effort to provide some peace of mind during this difficult time, from August 30, 2021 through December 31, 2021, ESL will:

  • Refund any ATM fees
  • Waive ESL loan late fees
  • Waive ESL Credit Card late fees and minimum payments due until January 2022

If you are traveling in areas affected by the natural disasters listed above and incur ATM or ESL loan late fees, please call us at 585.336.1000 or 800.848.2265 or connect with us

We hope this alleviates some of your concerns so you can focus on what truly matters, your safety and the safety of your family.