September 30, 2022
To all of our customers in Puerto Rico impacted by Hurricane Fiona and Florida impacted by Hurricane Ian, we’re thinking of you.
In an effort to provide some peace of mind during this difficult time, ESL will:
- Refund any ATM fees, loan late fees, and credit card late fees:
- For customers in Puerto Rico, impacted by Hurricane Fiona – the above fees will we waived from September 17, 2022 through November 30, 2022
- For customers in Florida, impacted by Hurricane Ian – the above fees will we waived from September 24, 2022 through December 31, 2022
- Waive minimum payments due on ESL Credit Card payments from October 2022 through December 2022.
- Waive wire fees.
If you are traveling in areas affected by the hurricane and incur ATM, ESL loan late fees, or ESL credit card fees, please call us at 585.336.1000 or 800.848.2265 or connect with us.
We hope this alleviates some of your concerns so you can focus on what truly matters, your safety and the safety of your family.