Eligibility requirements
To purchase an ESL Visa® Prepaid Card at any ESL branch you must be:
- An ESL member or Cash Services Customer in good standing
- A citizen or resident of the U.S. with a valid Social Security Number
- At least 13 years old
Purchase options
Both personalized and non-personalized prepaid cards are available:
- You will receive your personalized card within 10 business days from the date of purchase.
- Non-personalized cards are available right away when you purchase them at any ESL branch.
It’s easy to activate your card and get your PIN
- Go online or call 866.760.3156 to activate your card and choose your PIN in a few simple steps.
- You can also call 866.760.3156 to change your PIN at any time.
Make purchases ... and get fast access to cash
- Make purchases anywhere Visa is accepted. (Purchases are deducted from the pre-loaded balance on your card.)
- Make purchases up to $2,500 per day or up to the available card balance, whichever is less.
- Make ATM withdrawals or purchases with your PIN up to $600 per day or the available card balance, whichever is less. (PIN is not required to make purchases.)
Check your balances … just like that
- Call 866.760.3156 and follow the simple instructions.
- Visit Access My Account online.
Report a lost card or dispute a transaction
- Call 866.760.3156 and follow the step-by-step instructions.