Patricia WilliamsBranch Manager, Mt. Read
Patricia started her career at ESL in 2013 as a Member Service Representative and was quickly promoted to the Assistant Branch Manager position at our Chestnut Street Office. Prior to ESL, Patricia worked with the JCPenney Company for 25 years in a variety of management roles, bringing with her a remarkable customer service focused initiative. Patricia has proven her incredible management skills by building strong member relationships and providing her team with the tools to ensure a positive customer experience. Patricia oversees branch operations, including loan and deposit, cash management, compliance policies, and the management and coaching of branch personnel. She also ensures that her branch consistently delivers a superior experience to our customers and employees alike. In her spare time, Patricia enjoys traveling, gardening, and spending time with her family.