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Personal Online Banking Supported Browsers

It's important to us that your experience with personal online banking is a positive one. Therefore, we focus our support and development on current versions of leading online browser software.

The Following Web Browsers are Supported

Tier 1 Supported Browsers

A Tier 1 Supported browser means that it is supported, and the functionality is tested and guaranteed.

Supported Web Browsers for Personal Banking
Browser Browser Help Links
Google Chrome (latest version) Google
Mozilla Firefox (latest version) Mozilla
Safari 10 Apple

Tier 2 Supported Browsers

A Tier 2 Supported browser means you may still be able to access online banking; however, complete functionality may not be available. If you are experiencing issues with a Tier 2 Supported browser, it may be best to use a Tier 1 Supported browser for full functionality.

Supported Web Browsers for Personal Banking
Browser Browser Help Links
Microsoft Edge (original) Microsoft
Microsoft Edge (latest chromium-based version) Microsoft
Safari 11 Apple

Effective May 13, 2021
Internet Explorer 11 is no longer a supported browser for ESL Online Banking. As such, you may find that using this browser may cause your online banking experience to become increasingly less optimal. We recommend you use either a Tier 1 or Tier 2 supported browser for full functionality.

Additional Information

    • Embedded Browsers (AOL, for example, uses Internet Explorer) may be supported on their own, but because they are embedded they are considered unsupported.
    • Security settings - verify that your security settings are set at medium or lower.
    • Cookies and temporary internet files
      • If you wish to block cookies, some functionality in Online Banking may be lost. Learn more about our use of cookies in our Privacy Policy.
      • Online banking may require "Temporary Internet Files" to be deleted.
      • Sometimes online banking or Bill Pay need to have old cookies cleared out of your browser's cache to work properly. Delete old cookies, restart your browser, and try signing in to online banking again.


    Web Browsers Configuration Details

    Web Browsers Configuration Details
    Configuration Requirement
    Cookies Enabled (first- and third-party)
    JavaScript Enabled
    Minimum Screen Resolution for Responsive Content 320 pixels wide
    Minimum Screen Resolution for Non-Responsive Content 1024 x 768 pixels
    PDF Reader (Required for Online Statements) Any Compatible PDF Viewer